1. About this policy
This Privacy Policy explains how LGK Auto Sales (LGK Auto Sales LLC), "we", "us" or "our", collects, uses, shares and protects personal information when you use https://lgkautosales.com (the "Website"). If you have questions, contact us at lgkautosale@gmail.com, 225-288-7600, or Denham Springs, LA 70726.
Privacy laws differ from state to state and often depend on factors such as a business's size, revenue and the amount of personal information it handles. This policy describes our practices and the choices we make available to everyone, and it is not a statement that any particular privacy law applies to us or that we satisfy every such law.
2. Information we collect
Account information. When you register we collect your first and last name, email address, telephone number and a password. We store only a secure one-way hash of your password, never the password itself.
Test drive requests. When you request a test drive we collect your name, email, telephone number, the vehicle and the date and time you prefer, and any note you choose to add. We also record that you acknowledged you will bring a valid driver's license. Unless we tell you otherwise on the request form, we do not ask you to type your license number into the Website. If we ever enable that field, the number is encrypted, is never included in email, and is deleted after 30 days.
Contact inquiries. When you use the contact form we collect your name, email, telephone number (optional), subject, message and, if you choose, the vehicle you are asking about.
Vehicle preferences. If you are signed in and save vehicles, we store the list of vehicles you saved.
Records of your agreement. We keep a record of which version of our Terms of Use, Privacy Policy and Test Drive Policy you accepted, and when.
Technical and security information. Our servers record information needed to keep the Website secure and working, such as your IP address, browser type, and the time of sign-ins and requests. We use a one-way digest of IP addresses for spam and abuse detection on forms.
Cookies and similar technologies. See the Cookie Policy.
We do not collect credit applications, bank details or payment card numbers through this Website. If that changes, we will update this policy before we begin.
3. How we use information
- To provide the Website, your account, saved vehicles and appointment features
- To schedule, confirm, reschedule or cancel test drives and to respond to your inquiries
- To send service emails such as account verification, password reset, security notices and appointment updates
- To protect the Website and our customers, prevent fraud, spam and abuse, and keep audit records
- To keep business records and comply with legal, tax, licensing and record-keeping obligations that apply to a motor vehicle dealer
- To maintain and improve the Website
4. How we share information
We share personal information only as described here:
- Service providers that help us operate the Website, such as hosting and database providers, email delivery, file storage, and bot-protection services. They may process information only to provide services to us.
- Legal and safety. We may disclose information when required by law or legal process, or to protect the rights, property or safety of our customers, the public or the dealership.
- Business changes. If the business is sold or reorganised, information may transfer to the successor.
We do not sell the personal information collected through this Website's account, test drive and contact features.
5. Email communications
We send transactional emails you need (verification, password resets, appointment updates and responses to your messages). We do not send marketing email through this Website unless you separately opt in.
6. Security
We use safeguards designed to protect personal information, including encrypted connections (HTTPS), hashed passwords, access controls that limit dealership records to authorised staff, encryption of especially sensitive stored fields, and security logging. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Data retention
We keep personal information only as long as needed for the purposes in this policy and to meet legal and business record-keeping requirements. Some records, such as motor vehicle purchase and sale records, must be retained for periods set by law and by our retention schedule, for example up to 15 years for transaction records. Accounts you ask us to delete are closed and anonymised, but records we are required or permitted to keep are retained for the applicable period.
8. Your choices and rights
You can view and update your profile, change your password, review saved vehicles and appointments, and request deletion of your account from your account pages. Depending on where you live and the laws that apply to us, you may also have rights such as requesting access to, correction of, or deletion of personal information. To make a request, email lgkautosale@gmail.com. We may need to verify your identity, and we may decline requests where the law allows or requires us to keep the information.
9. Children's privacy
The Website is not directed to children under 13 and we do not knowingly collect personal information from them. Test drives and vehicle purchases are for adults who are legally able to drive and contract.
10. Links to other sites
The Website may link to third-party sites (for example maps or social media). Their privacy practices are their own.
11. Changes to this policy
We keep each version of this policy. When we make a material change we publish a new version with a new effective date, and we record which version you accept when you register or submit a form.
12. Contact
LGK Auto Sales LLC, Denham Springs, LA 70726. Email lgkautosale@gmail.com. Telephone 225-288-7600.